Q: 1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q: 2. What is the lead time?
A:Sample needs 1-3 days, mass production time needs 10-20days for order less than 5000 pcs.
Q: 3. Do you have any MOQ limit?
A: Our MOQ EXW is 100 pcs under neutral gift box; MOQ FOB is 1000pcs. MOQ for OEM is 2000PCS.
Q: 4. How do you ship the goods and how long does it take arrive?
A: for samples, We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.
for cargos, you can choose sea or airline service by your needs.
Q: 5. How to proceed the order if I have logo to print?
A: Firstly, we will prepare artwork for visual confirmation, if the color and position are alright, we would make sampling first from silk print factory and take picture for your second confirmation before mass pro-duction.
Q: 6. Do you offer guarantee for the products?
A: Yes, we offer one year guarantee for the products.
Q: 7. Do you accept drop shipping?
A: Yes, it’s available.
Please don't hesitate to contact us for more details,we are here 7*24 hours.
